job responsibilities:
● engage with customers to understand their financial needs and take the file to conversion.
● meet and understand the customer needs and guide the customer on the complete home
loan/loan against property application process, check eligibility, share tat, kyc process and other
documents required for login and speeding up the loan process
● submit loan applications in a timely manner.
● respond to applicants' questions and resolve any loan-related issues and handle objections.
● responsible for quality of the conversation, which entails accuracy, product knowledge, tat
commitments, knowledge of financiers
● share with your supervisor any trends that you come across whilst speaking to a customer.
● operate in compliance with laws and regulations.
● generate references from customers
job requirements:
● at least 1 years of experience in home loan and mortgage.
● excellent interpersonal communication skills
● strong knowledge of microsoft office
● open for physical visits to customers if required
● ready to adapt new systems quickly