Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a BDE, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
Responsibilities
Answering phones and explaining the services offered by the company.
Contacting existing customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the services.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customer’s needs and requirements.