key roles and responsibilities
1. requirements elicitation and documentation
stakeholder collaboration: conduct interviews, workshops, and meetings with stakeholders across various departments to elicit and understand their business needs and objectives.
requirements documentation: translate high-level business requirements into clear, concise, and verifiable technical documentation, including user stories, functional requirements specification (frs), and non-functional requirements (nfrs).
modeling and visualization: create visual models, diagrams, and process maps (., flowcharts, wireframes, use cases, business process modeling notation - bpmn) to represent business processes and system requirements.
scope management: define and manage the project scope, ensuring that changes are controlled and assessed for impact on the project timeline and budget.
2. analysis and solution design
gap analysis: perform thorough analysis to identify gaps between the current business processes (as-is) and the desired future state (to-be).
solution evaluation: evaluate potential technical and process solutions to determine which options best meet the business requirements and recommend the optimal approach.
data analysis: work with data teams to analyze and interpret complex data sets to drive informed business decisions and validate requirements.
3. project and development support
development liaison: act as the single point of contact for the development and quality assurance (qa) teams, clarifying requirements and resolving ambiguities during the build process.
agile/scrum participation: actively participate in agile ceremonies (sprint planning, daily stand-ups, review, and retrospectives) to ensure requirements are understood and correctly implemented.
testing support: define and document acceptance criteria for user stories and assist the qa team in designing test plans and verifying that the final product meets the business need.
4. communication and training
communication: maintain open and clear communication channels with all project stakeholders, providing updates on requirements status and changes.
training & handoff: assist in the creation of user manuals, training materials, and support documentation for end-users and operational teams post-implementation.