Requirements Gathering & Analysis
Elicit business requirements through interviews, workshops, surveys, and document analysis
Analyze and document functional and non-functional requirements
Translate business needs into clear, structured requirements (BRD, FRD, SRS, User Stories)
Stakeholder Management
Act as a bridge between business stakeholders and technical teams
Identify stakeholders and manage expectations
Facilitate meetings, requirement walkthroughs, and approvals
Process Analysis & Improvement
Analyze existing business processes (As-Is)
Design improved processes (To-Be)
Identify gaps, inefficiencies, risks, and automation opportunities
Use techniques like BPMN, flowcharts, SIPOC
Solution Design Support
Collaborate with architects and developers to design solutions
Ensure solutions align with business objectives
Participate in system design discussions and reviews
Documentation
Create and maintain:
Business Requirement Document (BRD)
Functional Requirement Document (FRD)
Use Cases / User Stories
Process flows & data models
Requirement Traceability Matrix (RTM)
Agile / Scrum Activities (if applicable)
Write and manage user stories and acceptance criteria
Maintain and prioritize the product backlog
Support sprint planning, backlog grooming, and reviews
Work closely with Product Owner and Scrum Master
Testing & Validation
Support User Acceptance Testing (UAT)
Validate that delivered solutions meet business requirements
Assist in test case preparation and defect triage
Change Management
Assess business impact of proposed changes
Support training, documentation, and user adoption
Manage requirement changes and scope control
Data Analysis & Reporting
Analyze data to support business decisions
Define KPIs, metrics, and reporting requirements
Work with BI teams on dashboards and reports
Risk & Compliance
Identify business and operational risks
Ensure solutions comply with regulatory and organizational standards