branch manager
responsibilities
• direct all operational aspects including distribution operations, customer service, human resources, administration and sales
• assess local market conditions and identify current and prospective sales opportunities
• develop forecasts, financial objectives and business plans
• meet goals and metrics
• manage budget and allocate funds appropriately
• bring out the best of branch’s personnel by providing training, coaching, development and motivation
• locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
• address customer and employee satisfaction issues promptly
• adhere to high ethical standards, and comply with all regulations/applicable laws
• network to improve the presence and reputation of the branch and company
• stay abreast of competing markets and provide reports on market movement and penetration
requirements and skills
• proven branch management experience, as a bank manager or similar role
• sufficient knowledge of modern management techniques and best practices
• ability to meet sales targets and production goals
• familiarity with industry’s rules and regulations
• excellent organizational skills
• results driven and customer focused
• leadership and human resources management skills
• bs in business administration or related field