BPO Executive Jobs For B.A Freshers

Job Summary

We are looking for enthusiastic and customer-focused BPO Executives to handle inbound/outbound calls, provide excellent customer service, resolve queries, and ensure customer satisfaction. The ideal candidate should have good communication skills and a positive attitude.

Key Responsibilities

Handle inbound and/or outbound calls professionally

Respond to customer queries via phone, email, or chat

Provide accurate information about products/services

Resolve customer complaints and issues efficiently

Maintain and update customer records in CRM systems

Meet call quality, productivity, and performance targets

Follow company policies and standard operating procedures (SOPs)

Upsell or cross-sell products/services (for sales process)

• Experience

  0 - 3 Years

• No. of Openings

  5

• Education

  Graduate (B.A)

• Role

  BPO Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Zirakpur, Punjab