Hiring Fresher - BPO Executive - Coimbatore

BPO Voice Process - Job Description

Spancore Technologies, Coimbatore is looking for enthusiastic and customer-focused candidates for a BPO Voice Process role. The position involves handling customer calls, understanding customer requirements, providing accurate information, resolving queries, and maintaining a positive customer experience.

Key Responsibilities:

Handle inbound and/or outbound customer calls professionally.

Understand customer concerns and provide appropriate solutions.

Maintain clear and effective communication with customers.

Record customer details and call-related information accurately.

Follow company policies, processes, and quality standards.

Meet assigned performance and customer-service targets.

Escalate complex issues to the appropriate team when required.

Requirements:

Good communication skills in English.

Tamil-speaking candidates may be preferred depending on the process.

Basic computer knowledge.

Customer-service orientation and a positive attitude.

Freshers and experienced candidates can apply, depending on the process requirements.

Job Location: Coimbatore

Role: BPO Voice Process / Customer Support

Employment: Full-time

• Experience

  0 - 3 Years

• No. of Openings

  25

• Education

  12th Pass

• Role

  BPO Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  No. 347, DS Complex, Nehru Street,\ Ram Nagar Ghandhipuram,coimbatore