Invoicing and Bill Generation
Prepare and Issue Invoices: Gather all necessary data (sales orders, service records, usage data, etc.) to calculate and generate accurate invoices and bills for customers.
Verify Accuracy: Review all invoices and billing data for discrepancies, ensuring correct product codes, prices, discounts, taxes (like GST/TDS), and payment terms are applied.
Dispatch: Distribute invoices to clients via mail, email, or through the company's electronic billing platform.
2. Accounts Receivable and Collections
Payment Tracking: Monitor and record incoming payments from customers, accurately updating the accounts receivable ledger and issuing receipts.
Follow-up/Collections: Proactively track outstanding or overdue invoices and follow up with customers via phone or email to ensure timely payment.
Discrepancy Resolution: Investigate and resolve all billing inquiries, disputes, and payment discrepancies by coordinating with sales, customer service, and finance teams.
3. Data Management and Reporting
Record Maintenance: Maintain meticulous and up-to-date customer billing accounts, transaction logs, and financial records within the accounting or ERP system (., Tally, SAP, QuickBooks).
Reconciliation: Assist the finance department with account reconciliation, month-end closing procedures, and general ledger postings related to billing.
Reporting: Prepare periodic reports for management on billing status, collection performance, aging of accounts receivable, and revenue trends.
4. Compliance and Process Improvement
Policy Adherence: Ensure all billing activities comply with internal financial policies, accounting standards, and external statutory/taxation regulations.
Process Enhancement: Identify and suggest improvements to billing processes and systems to enhance efficiency and reduce billing errors.