key responsibilities:
1. handling communication with clients: the back office staff will be responsible for communicating with clients via phone calls or emails to provide assistance or address any queries they may have.
2. making sales calls: the staff will be required to make outbound sales calls to potential clients in order to promote products or services offered by the company.
3. data entry and documentation: the staff will need to input and update information into the company database, as well as maintain accurate records and documentation.
4. supporting administrative tasks: the staff will assist in various administrative tasks such as scheduling appointments, organizing files, and managing office supplies.
required skills and expectations:
1. excellent communication skills: the candidate should have strong verbal and written communication skills to effectively interact with clients and colleagues.
2. sales call experience: prior experience in making outbound sales calls will be beneficial for this role.
3. proficiency in english language: the candidate should be fluent in english to effectively communicate with english-speaking clients.
4. ability to work independently: the candidate should be self-motivated and able to work efficiently without constant supervision.
5. basic computer skills: proficiency in basic computer programs such as ms office and the ability to learn new software quickly.