Key Responsibilities:
1. Handling communication with clients: The back office staff will be responsible for communicating with clients via phone calls or emails to provide assistance or address any queries they may have.
2. Making sales calls: The staff will be required to make outbound sales calls to potential clients in order to promote products or services offered by the company.
3. Data entry and documentation: The staff will need to input and update information into the company database, as well as maintain accurate records and documentation.
4. Supporting administrative tasks: The staff will assist in various administrative tasks such as scheduling appointments, organizing files, and managing office supplies.
Required Skills and Expectations:
1. Excellent communication skills: The candidate should have strong verbal and written communication skills to effectively interact with clients and colleagues.
2. Sales call experience: Prior experience in making outbound sales calls will be beneficial for this role.
3. Proficiency in English language: The candidate should be fluent in English to effectively communicate with English-speaking clients.
4. Ability to work independently: The candidate should be self-motivated and able to work efficiently without constant supervision.
5. Basic computer skills: Proficiency in basic computer programs such as MS Office and the ability to learn new software quickly.