the back office executive (boe) is an administrative and operations support role responsible for the day-to-day internal functions that keep a business running smoothly. they are crucial for maintaining efficiency, accuracy, and compliance, but typically do not interact directly with clients or customers (unlike front-office roles).
key responsibilities and duties
the boe's duties are heavily focused on data management, processing, and coordination across departments.
1. data and document management
data entry: perform high-volume, accurate, and timely data entry into company databases, spreadsheets (ms excel), and internal systems (crm/erp).
record keeping: maintain, organize, and update all physical and digital records, files, and documents, ensuring quick retrieval and adherence to record retention policies.
transaction processing: process and verify operational documents, such as financial transactions, invoices, purchase orders, receipts, and client forms.
2. operational support and coordination
workflow management: coordinate with various internal departments (., sales, finance, front office) to ensure a seamless workflow and efficient processing of tasks.
reporting: assist in the preparation of reports, statements, and documentation summarizing operational activities, data trends, and performance metrics.
inquiry handling: handle and resolve internal and, occasionally, complex external client inquiries (via email or phone) that have been escalated from the front office.
administrative tasks: assist with general administrative tasks, such as managing office supplies, scheduling meetings, and organizing calendars.
3. compliance and accuracy
reconciliation: perform basic account reconciliation, identify data discrepancies, and report findings to supervisors for correction.
confidentiality: maintain strict confidentiality and integrity when handling sensitive financial, employee, or customer information.
policy adherence: ensure all activities and documentation comply with organizational policies, security protocols, and relevant regulatory requirements.
Experience
0 - 2 Years
No. of Openings
1
Education
B.A, B.C.A, B.Sc, Any Bachelor Degree
Role
Back Office Executive
Industry Type
Engineering / Cement / Metals
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery