The Customer Service Officer / Relationship Manager is responsible for delivering exceptional customer service while building and maintaining strong relationships with clients. The role involves handling customer inquiries, promoting banking products and services, achieving business targets, and ensuring compliance with banking regulations. The ideal candidate demonstrates excellent communication skills, a customer-centric approach, and the ability to identify financial solutions that meet customers' needs.
Key Responsibilities
Provide prompt and professional assistance to customers regarding banking products and services.
Open and maintain savings, current, and fixed deposit accounts.
Process customer requests, including account updates, service requests, and complaint resolution.
Qualifications
Bachelor's degree in Business Administration, Finance, Banking, Commerce, or a related field.
1
Experience
0 - 1 Years
No. of Openings
25
Education
Graduate
Role
Back Office Executive
Industry Type
Banking
Gender
[ Male / Female ]
Age Limit
18 - 32 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, PF, ESI
Face Interview Location
BT Rd, near Sonali cinema Hall, Dunlop, Saket Nagar, Bonhooghly, Baranagar, West Bengal 700108