Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
· Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
· Set up accounts and workstations. Monitor performance and maintain systems according to requirements. Ensure security through access controls, backups and firewalls
· Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
· Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure