Bpo Manager jobs in Erode - DesiCrew Solution Pvt Ltd
Handle Customers Inbound And Outbound Calls and Solving Queries
Any Graduate with 8 + years of experience in any MNC in operations role.
High Proficiency in English - Written and Verbal.
Ready to take ownership and accountable for the process aligned
Flexible with working hours/ under pressure environment
Demonstrate high quality of team handling skills by way of coaching and assisting team members.
Good analytical skills. Assist Managers in terms of providing inputs as and when required
Identify the areas of improvement within the process and suggest ideas.
Ensure all the client escalations are handled and responded within the agreed timeline.
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