Assistant Manager

• Handle Customers Inbound And Outbound Calls and Solving Queries

• Any Graduate with 8 + years of experience in any MNC in operations role.

• High Proficiency in English - Written and Verbal.

• Ready to take ownership and accountable for the process aligned

• Flexible with working hours/ under pressure environment

• Demonstrate high quality of team handling skills by way of coaching and assisting team members.

• Good analytical skills. Assist Managers in terms of providing inputs as and when required

• Identify the areas of improvement within the process and suggest ideas.

• Ensure all the client escalations are handled and responded within the agreed timeline.

• Experience

  8 - 10 Years

• No. of Openings

  3

• Education

  Graduate

• Role

  Bpo Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home