branch manager
branch operations management: oversee the day-to-day operations of the branch, ensuring smooth functioning of all departments (loans, savings, accounts, etc.).
team leadership & development: lead and motivate branch staff, providing training and guidance to enhance their skills and performance. foster a positive and collaborative work environment.
sales & business development: drive business development efforts to increase membership, loans, and deposit mobilization. ensure the achievement of branch targets for loan disbursements, deposits, and other financial services.
customer relationship management: ensure high levels of customer satisfaction by providing excellent service and resolving customer issues or complaints promptly. build strong relationships with members and clients.
loan & credit management: oversee loan disbursement, repayment, and recovery processes. ensure loans are processed efficiently and in compliance with policies and regulations.
financial performance monitoring: monitor branch financial performance, including profit and loss, cost control, and budget management. report regularly on branch performance against targets.
compliance & risk management: ensure the branch complies with all regulatory requirements and organizational policies. implement risk management strategies to minimize potential losses and ensure security and integrity of branch operations.
reporting & documentation: prepare and submit regular reports to senior management on branch performance, operational issues, and business development activities.
marketing & community engagement: represent the branch in the community and build local partnerships to increase brand awareness and attract new members. implement marketing strategies to promote the society��s products and services.
inventory & asset management: manage the branch��s physical and financial