abh is responsible for training, hand holding the team and build relationship with the
distributor. he / she will also be responsible for achieving the sales target and maintain
quality service standards.
campaign management
▪ daily morning huddle & day end review with the team on all running campaigns.
▪ set the tone and asking rate for the day in the morning huddle.
▪ ensure call back are attended by the team.
▪ ensure confirmed appointments are scheduled for the field.
▪ daily monitor ani/cfr till closed therefore, ensuring 80% login to issuance.
▪ ensure seamless execution of ongoing campaigns.
telephonic sales & service conversion
▪ should always be on the floor.
▪ should actively listen to the calls and barge in if necessary: for effective delivery by
the caller.
▪ give regular feedback and inputs to the caller for bettering the call quality.
▪ should ensure call quality is never compromised.
target orientation
▪ should always be abreast of the current business situation like no. of leads,
conversion %, business numbers, call numbers.
training
• regular training to be imparted to the team.
• to clearly analyse from the calls/data of the caller if call opening/closure is a
problem and lead by example.
team management and sales target achievement
▪ ensure excellent handholding to maximize productivity.
▪ ensure and demonstrate supportive behaviour to the team.
▪ ensure and demonstrate supportive behaviour with other functions in the
organisation.
Experience
5 - 7 Years
No. of Openings
2
Education
Any Bachelor Degree
Role
Area Business Manager
Industry Type
Insurance / Claims
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
India