Freshers For Air Ticketing Executive - Patna

As an Airport Ticketing Staff, you will play a vital role in ensuring smooth operations at the airport by assisting passengers with their ticketing needs. Your primary tasks will include:

- **Ticket Issuance:** You will facilitate the sale and issue of airline tickets, ensuring that all transactions are processed accurately and efficiently.

- **Customer Assistance:** Providing support to passengers by answering their questions and helping them with check-in procedures, baggage information, and flight status updates.

- **Information Management:** You will keep updated records of ticket sales and customer information, ensuring data accuracy for future reference.

- **Problem Resolution:** Address any issues or concerns that passengers may have regarding bookings or travel arrangements, working to resolve them in a timely manner.

- **Coordination with Airlines:** Collaborate with airline representatives to confirm flight schedules and availability, ensuring passengers have the latest information.

To succeed in this role, the following skills and expectations are essential:

- **Communication Skills:** You should be able to speak clearly and effectively, both in person and over the phone, to assist passengers.

- **Attention to Detail:** Accuracy is crucial; you must pay close attention to every transaction and piece of information.

- **Customer Service Orientation:** A friendly and helpful attitude towards passengers will enhance their travel experience.

- **Basic Computer Skills:** Familiarity with basic computer operations is important for managing ticketing systems and databases.

- **Team Collaboration:** You should be able to work well with colleagues and other airport staff to provide seamless service.

This position is suitable for freshers, and a minimum education requirement is 10th pass. The job is full-time and requires working from the office in Patna.

• Experience

  Fresher

• No. of Openings

  55

• Education

  10th Pass

• Role

  Airport Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Annual Bonus, PF, ESI, Food/Meals, Accommodation, One-way Cab