As an Airport Ticketing Staff member, your main role is to support passengers with their travel needs by providing ticketing and customer service assistance. You will work at the airport in Deoghar and should be ready for a full-time position.
Key Responsibilities:
- **Ticket Sales**: You will process ticket bookings for passengers, helping them choose the best flights for their travel needs.
- **Customer Assistance**: Answering passengers’ queries about flight schedules, baggage policies, and ticket changes is crucial for ensuring a smooth travel experience.
- **Check-in Support**: You will help passengers with the check-in process, including issuing boarding passes and managing luggage.
- **Payment Processing**: Accurately handling ticket payments and issuing receipts is an essential part of your responsibilities.
- **Maintaining Records**: Keeping detailed records of transactions and customer interactions ensures proper documentation and assists in resolving any issues that may arise.
Required Skills and Expectations:
- Strong communication skills are essential for effectively interacting with passengers and providing excellent customer service.
- Basic computer skills are necessary for managing bookings and processing payments.
- A friendly and approachable demeanor will help in making passengers feel comfortable and valued.
- Attention to detail is important for accurately processing tickets and managing customer records.
- A team player attitude will contribute to a positive work environment and enhance overall efficiency in service delivery.
This role is ideal for freshers who are ready to start their career in the travel industry.
Experience
Fresher
No. of Openings
55
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, One-way Cab