As an Airport Ticketing Executive, you will play a vital role in helping passengers with their travel needs. You will work at the airport in Raipur and ensure smooth operations at the ticketing counter.
**Key Responsibilities:**
- **Ticket Sales:** Assist customers in purchasing tickets for flights, ensuring they understand the options available and any airline policies.
- **Customer Service:** Provide excellent service to passengers by addressing their questions and concerns about flight schedules, ticket prices, and travel requirements.
- **Reservation Management:** Handle flight reservations and cancellations, updating systems as needed to maintain accurate records.
- **Payment Processing:** Process payments securely and issue tickets, ensuring compliance with financial regulations and company policies.
- **Information Dissemination:** Provide passengers with relevant information about baggage allowances, travel restrictions, and check-in procedures.
- **Coordination with Airlines:** Work closely with airline representatives to resolve any issues related to tickets and services.
**Required Skills and Expectations:**
- **Communication Skills:** Strong verbal communication skills are essential for interacting with customers and colleagues effectively.
- **Problem-Solving Ability:** Should be able to resolve customer issues quickly and efficiently.
- **Attention to Detail:** Must be detail-oriented to ensure accurate ticketing and record-keeping.
- **Team Player:** Ability to work well in a team setting and collaborate with others.
- **Basic Computer Knowledge:** Familiarity with computer systems for booking and financial transactions is necessary.
Candidates should have completed at least the 10th grade and be willing to work in a busy environment, adapting to the needs of travelers. Previous experience is preferred but not required, as on-the-job training will be provided.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata