As an Airport Ticketing Executive in Howrah, you will play a vital role in ensuring smooth travel experiences for passengers. Your main responsibilities will include:
- **Ticket Booking**: Assist customers in booking tickets for domestic and international flights, ensuring all travel requirements are met accurately and efficiently.
- **Customer Support**: Provide excellent customer service by addressing inquiries related to flight schedules, prices, and policies, helping travelers make informed decisions.
- **Check-in Assistance**: Guide passengers through the check-in process, ensuring they understand all necessary procedures for a hassle-free experience.
- **Problem Resolution**: Handle any issues that may arise, such as cancellations or changes in travel plans, effectively communicating solutions to the passengers.
- **Documentation**: Verify and maintain proper travel documentation, ensuring that all necessary paperwork is completed for compliance with airline regulations.
To succeed in this role, candidates should possess:
- **Communication Skills**: Strong verbal and written communication are essential to interact effectively with passengers and understand their needs.
- **Attention to Detail**: A keen eye for detail is necessary to manage ticket bookings accurately and follow procedures thoroughly.
- **Basic Computer Skills**: Familiarity with computers and ticketing software will help you perform day-to-day tasks effectively.
- **Ability to Work Under Pressure**: The ability to remain calm and focused during busy periods is crucial for managing tasks efficiently.
- **Team Player**: Collaboration with colleagues is important to ensure excellent service delivery and smooth operations.
Candidates should have completed at least the 10th grade, with 0 to 1 year of relevant experience preferred. This full-time position requires you to work from the office.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata