As an Airport Ticketing Executive, you will play a vital role in ensuring smooth travel arrangements for customers. Your main duties and responsibilities will include:
- **Booking Air Tickets:** Handle customer requests for booking flights, ensuring all details are accurately entered into the system.
- **Confirming Reservations:** Verify and confirm flight bookings promptly, keeping customers informed throughout the process.
- **Customer Support:** Provide excellent customer service by addressing inquiries regarding flight schedules, ticket prices, and travel policies.
- **Issue Tickets:** Prepare and issue air tickets after successful bookings, ensuring compliance with airline regulations.
- **Handle Payments:** Process payments for ticket purchases, ensuring secure transactions and providing receipts to customers.
- **Update Records:** Maintain and update customer records in the database to ensure all information is current and accessible.
- **Follow-Up:** Contact customers for any necessary changes to their travel itineraries, keeping them updated on flight status.
To succeed in this role, you should have strong communication skills to effectively interact with customers. A basic understanding of airline procedures and ticketing systems is a plus. Attention to detail is crucial to ensure accuracy in bookings and payments. You should be organized and able to multitask in a fast-paced environment. A willingness to learn and adapt to new systems and technologies is essential, as well as being a team player ready to contribute positively to the office environment. A minimum educational qualification of 10th grade is required for this position.
Experience
0 - 1 Years
No. of Openings
66
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata