As an Airport Ticketing Executive, your primary role will be to assist travelers by providing accurate information and handling their ticketing needs.
- **Customer Service**: You will be the first point of contact for passengers at the airport. It is essential to greet them warmly and assist with inquiries regarding flights, schedules, and ticket changes.
- **Ticket Issuance**: You will be responsible for issuing tickets to passengers. This involves preparing and processing tickets through the system efficiently while ensuring that all details are correct.
- **Reservation Management**: You will handle reservations, making sure all changes or cancellations are processed smoothly. This requires careful attention to detail to avoid errors.
- **Payment Processing**: You will manage transactions related to ticket sales, ensuring that payments are processed accurately and securely.
- **Coordination with Airlines**: You will liaise with various airlines to provide passengers with the best possible service, including checking flight availability and responding to any operational issues.
To be successful in this role, you should have good communication skills and the ability to work well under pressure. A basic understanding of ticketing software will be beneficial, though training may be provided. It is important to be punctual and have a neat appearance, as you will represent the airline at the airport. Enthusiasm and a positive attitude towards helping customers will greatly enhance their travel experience.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata