As an Airport Ticketing Executive based in Bhubaneswar, you will be responsible for providing excellent customer service in a busy airport environment. Your main duties will involve assisting passengers with ticket purchases and ensuring a smooth travel experience.
**Key Responsibilities:**
- **Ticket Sales:** Assist customers in purchasing airline tickets, providing them with accurate information on flight schedules, fares, and travel options.
- **Customer Support:** Address passenger inquiries regarding flight status, baggage allowances, and check-in procedures to enhance their travel experience.
- **Data Entry:** Enter and manage ticketing information in the system accurately to ensure timely and correct processing of sales and transactions.
- **Coordinating with Airlines:** Liaise with various airlines to resolve issues and ensure smooth operations regarding ticket changes or cancellations.
- **Handling Payments:** Process payments for tickets securely, ensuring all financial transactions are completed accurately.
- **Maintaining Records:** Keep detailed and organized records of sales, inventory, and customer interactions for reconciliations and audits.
**Required Skills and Expectations:**
Candidates should have a minimum educational qualification of 10th pass and a willingness to learn. Excellent communication skills are essential, as you will interact with travelers from diverse backgrounds. Attention to detail is important to ensure that all ticketing information is accurate. Basic computer skills are required for data entry and managing sales transactions. You should be able to work effectively in a team and handle pressure in a fast-paced environment. A customer-centric attitude is vital for success in this role. Prior experience is not necessary, but a passion for travel and a commitment to excellent service are highly valued.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata