As an Airport Ticketing Executive, you will play a crucial role in helping travelers with their ticketing needs at the airport. Your main focus will be to ensure a smooth and efficient ticketing process for all passengers.
**Key Responsibilities:**
- **Ticket Booking:** Process ticket bookings for flights, ensuring accuracy in passenger details and flight information to provide a seamless experience.
- **Customer Support:** Assist customers with inquiries regarding flight schedules, fares, and ticket policies, offering clear and helpful guidance.
- **Check-in Assistance:** Help passengers during the check-in process, ensuring they have the correct documents and understand the procedure.
- **Problem Resolution:** Address and resolve any issues or concerns raised by travelers related to their tickets or travel plans, maintaining a calm and professional demeanor.
- **Record Maintenance:** Maintain accurate records of ticket sales and customer interactions, ensuring all data is correctly entered into the system.
You should possess strong communication skills to effectively interact with passengers and other airline staff. A good understanding of ticketing procedures and customer service is essential. Attention to detail is critical, as you will handle sensitive information. Being a team player with good problem-solving abilities will help you thrive in this role. A basic familiarity with computer systems is necessary, and a willingness to learn new systems will enhance your performance in this position.
Experience
Fresher
No. of Openings
55
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, One-way Cab