As an Airport Ticketing Executive in Alipurduar, you will play a crucial role in ensuring smooth travel experiences for passengers.
**Key Responsibilities:**
- **Ticket Sales**: Assist customers in purchasing airline tickets, ensuring they understand the options available and guiding them through the buying process.
- **Customer Service**: Provide excellent customer service by answering queries, assisting passengers with their travel plans, and resolving any issues they may face.
- **Booking Amendments**: Help passengers with changes to their bookings, such as rescheduling flights or making cancellations, while following airline policies.
- **Flight Information**: Keep passengers informed about flight schedules, delays, and cancellations, helping them stay updated for a hassle-free journey.
- **Documentation**: Process necessary travel documents, such as boarding passes and baggage tags, ensuring accuracy and compliance with regulations.
- **Payment Processing**: Handle payment transactions securely, ensuring all financial processes are completed accurately.
**Required Skills and Expectations:**
Candidates should have a minimum educational qualification of 10th grade. While experience is not mandatory, a willingness to learn and grow is essential. Strong communication skills are necessary to interact with passengers effectively. Proficiency in basic computer skills will help in managing ticketing systems. Additionally, a customer-oriented attitude is important for providing a pleasant and seamless service experience. Flexibility in working hours is expected, as airport operations may require shifts. Ability to work in a fast-paced environment and manage pressure will be advantageous.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata