As an Airport Ticketing Agent, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary focus will be on assisting travelers with ticketing processes and providing excellent customer service.
**Key Responsibilities:**
- **Ticket Issuance:** You will help customers purchase tickets for flights, ensuring that all information is accurately entered into the system.
- **Customer Support:** Assist passengers with inquiries about flight schedules, baggage policies, and ticket changes, providing clear and helpful information.
- **Cash Handling:** Manage cash transactions effectively and ensure that all payments are processed correctly during ticket sales.
- **Check-in Assistance:** Help passengers with the check-in process, which includes printing boarding passes and tagging luggage.
- **Problem Resolution:** Address any issues or complaints that passengers may have, striving to provide solutions and maintain a positive experience.
**Required Skills and Expectations:**
- **Communication Skills:** You should have strong verbal and written communication skills to interact clearly with passengers and colleagues.
- **Attention to Detail:** It's important to pay close attention to details to avoid mistakes when issuing tickets or handling personal information.
- **Customer Service Orientation:** A friendly and helpful attitude is essential, ensuring that you meet the needs of passengers effectively.
- **Basic Computer Proficiency:** Familiarity with computers and ticketing software will be necessary for successful performance in this role.
- **Team Player:** You should work well with others, contributing positively to the team environment at the airport.
This position is open to freshers who have completed their 10th grade education and are eager to start their career in the aviation industry. You will be required to work from the office, directly engaging with passengers.
Experience
Fresher
No. of Openings
52
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Laptop, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata