As an Airport Ticketing Agent, you will play a vital role in the travel experience by assisting passengers with ticketing and related services at the airport.
**Key Responsibilities:**
- **Ticket Sales:** Assist customers in purchasing tickets for their preferred flights, ensuring they understand the different options available.
- **Check-in Support:** Help passengers by checking them in for their flights, verifying their travel documents, and printing boarding passes.
- **Customer Assistance:** Respond to inquiries from travelers regarding flight schedules, fare details, and rules for baggage.
- **Issue Resolution:** Address any issues or complaints passengers may have, providing solutions quickly and efficiently.
- **Maintain Records:** Keep accurate records of ticket sales and passenger information to ensure smooth operations and compliance with regulations.
- **Collaboration with Airline Staff:** Work closely with other airline personnel to ensure a seamless travel experience for all passengers.
To succeed in this role, you should be a dependable individual with strong customer service skills. Excellent communication skills are essential, as you will interact with passengers from diverse backgrounds. Attention to detail is important for managing ticket transactions accurately. Being familiar with computer systems and basic office software is an advantage, as you will operate ticketing machines and manage bookings efficiently. A positive attitude and ability to work in a fast-paced environment are crucial for ensuring customer satisfaction.
Experience
0 - 1 Years
No. of Openings
59
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata