Hiring Fresher / Air Ticketing Agent / 10th Pass

As an Airport Ticketing Agent based in Kolkata, you will play a vital role in ensuring smooth ticketing operations and customer satisfaction in a busy airport environment. This position is suitable for individuals with 0 to 1 year of experience who have completed at least 10th grade.

**Key Responsibilities:**

- **Ticket Sales and Reservations:** Assist customers in purchasing tickets and making reservations for flights, ensuring all details are accurately processed.

- **Customer Service:** Provide excellent service by answering queries, helping with check-in procedures, and resolving issues related to air travel.

- **Check-In Assistance:** Guide passengers through the check-in process, ensuring that they understand their flight details and that all necessary documentation is complete.

- **Handling Payments:** Process payments for tickets and additional services with precision, ensuring compliance with company policies.

- **Flight and Schedule Information:** Keep passengers informed about flight schedules, changes, and any delays to enhance their travel experience.

- **Maintaining Records:** Accurately maintain and update records of ticket sales and customer interactions to ensure smooth operations.

To succeed in this role, you should have a strong customer service orientation with clear communication skills. Basic computer proficiency is essential for managing ticketing systems. You should also be able to work well in a fast-paced environment, demonstrating good organizational skills. Being team-oriented is important, as you'll collaborate closely with colleagues to ensure effective service delivery. Flexibility in working hours, including weekends and holidays, will be required.

• Experience

  0 - 1 Years

• No. of Openings

  59

• Education

  10th Pass

• Role

  Airport Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata