Hiring Fresher / Air Ticketing Agent / 10th Pass

  • icon job experience 0 - 1 Years
  • icon job opening 59 Openings
  • icon salary 2.0 - 5.5 Lac/Yr
  • icon job posting Posted 1 days ago
  • Face-to-Face interview Face-to-Face interview
  • icon job location Kolkata

Job Description

As an Airport Ticketing Agent based in Kolkata, you will play a vital role in ensuring smooth ticketing operations and customer satisfaction in a busy airport environment. This position is suitable for individuals with 0 to 1 year of experience who have completed at least 10th grade.

**Key Responsibilities:**

- **Ticket Sales and Reservations:** Assist customers in purchasing tickets and making reservations for flights, ensuring all details are accurately processed.

- **Customer Service:** Provide excellent service by answering queries, helping with check-in procedures, and resolving issues related to air travel.

- **Check-In Assistance:** Guide passengers through the check-in process, ensuring that they understand their flight details and that all necessary documentation is complete.

- **Handling Payments:** Process payments for tickets and additional services with precision, ensuring compliance with company policies.

- **Flight and Schedule Information:** Keep passengers informed about flight schedules, changes, and any delays to enhance their travel experience.

- **Maintaining Records:** Accurately maintain and update records of ticket sales and customer interactions to ensure smooth operations.

To succeed in this role, you should have a strong customer service orientation with clear communication skills. Basic computer proficiency is essential for managing ticketing systems. You should also be able to work well in a fast-paced environment, demonstrating good organizational skills. Being team-oriented is important, as you'll collaborate closely with colleagues to ensure effective service delivery. Flexibility in working hours, including weekends and holidays, will be required.
  • Experience

    0 - 1 Years

  • No. of Openings

    59

  • Education

    10th Pass

  • Role

    Airport Ticketing Agent

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab

  • Face Interview Location

    kolkata

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