Air Ticketing Agent (Freshers) Kolkata

As an Airport Ticketing Agent in Kolkata, you will play a crucial role in ensuring a smooth travel experience for passengers. Your main responsibilities will include:

- **Ticket Sales and Reservation**: Assist passengers in booking flights, providing information about airline schedules, seat availability, and pricing to make their travel arrangements smooth.

- **Check-in Assistance**: Help passengers check in for their flights on time, ensuring they have all necessary documents and travel information ready.

- **Customer Service**: Address inquiries and provide support to travelers regarding their bookings. You will assist with any changes, cancellations, or special requests they might have.

- **Handling Payments**: Process payments for tickets and additional services, ensuring all transactions are accurate and secure.

- **Problem Resolution**: Quickly address any issues or complaints from passengers, providing effective solutions to enhance their travel experience.

To succeed in this role, you should possess the following skills:

- **Strong Communication Skills**: You must be able to communicate clearly and effectively with passengers, understanding their needs and providing accurate information.

- **Attention to Detail**: Being detail-oriented is crucial for handling tickets and reservations, ensuring all information is correct.

- **Customer-oriented Attitude**: A friendly and helpful demeanor is necessary to create a positive experience for travelers.

- **Basic Computer Skills**: Familiarity with ticketing systems and office software will be helpful in performing your duties efficiently.

An ideal candidate is someone who is punctual, reliable, and eager to learn in a fast-paced environment.

• Experience

  0 - 1 Years

• No. of Openings

  44

• Education

  10th Pass

• Role

  Airport Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata