As an Airport Ticketing Agent, you will play a crucial role in ensuring travelers have a smooth and enjoyable experience at the airport. Your primary responsibilities will include:
- **Ticket Sales**: Assist customers in purchasing tickets to various destinations, providing them with options based on their travel needs and preferences.
- **Check-in Support**: Guide travelers through the check-in process, helping them with baggage check and boarding procedures to ensure they are ready for their flights.
- **Customer Service**: Provide excellent service by answering customer inquiries, resolving any issues related to bookings, and ensuring a friendly atmosphere at the ticket counter.
- **Documentation Verification**: Check and verify travel documents such as passports and visas, making sure all necessary documents are in order before passengers board the aircraft.
- **System Management**: Use ticketing and booking software to manage reservations, cancellations, and modifications efficiently, ensuring accurate records and data entry.
To succeed in this role, candidates should possess strong communication skills to interact effectively with customers. Attention to detail is important for verifying documents and managing ticket transactions. A customer-focused mindset is essential to improve the travel experience for all passengers. Basic computer skills are necessary to navigate booking systems. A positive attitude and the ability to work in a fast-paced environment will help you thrive in the airport setting. Prior experience is not required, making this an excellent opportunity for those new to the workforce.
Experience
0 - 1 Years
No. of Openings
54
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata