Face-to-Face For Air Ticketing Agent Jobs (Freshers)

As an Airport Ticketing Agent, you will play a key role in providing excellent customer service and ensuring smooth ticketing operations at the airport. Your main responsibilities and expectations include:

**Key Responsibilities:**

- **Ticket Sales:** Assist passengers in purchasing tickets for flights. You will provide information on routes, prices, and schedule options to help them make informed decisions.

- **Check-In Services:** Facilitate the check-in process for passengers. This includes verifying travel documents, issuing boarding passes, and checking in luggage according to airline policies.

- **Customer Assistance:** Address passenger inquiries effectively. You will help with flight information, changes, cancellations, and any travel-related concerns.

- **Handling Payments:** Process ticket payments securely. You will manage cash, credit transactions, and ensure proper documentation according to the airline’s procedures.

- **Maintain Records:** Keep accurate records of ticket sales and passenger information. This ensures compliance with airline regulations and helps in accurate reporting.

**Required Skills and Expectations:**

- **Excellent Communication Skills:** You should have strong verbal communication skills to interact with passengers and colleagues effectively.

- **Customer Service Orientation:** A friendly and helpful attitude is essential to ensure a positive experience for travelers.

- **Attention to Detail:** You will need to pay close attention to details, including flight information and passenger requests, to prevent errors.

- **Basic Computing Skills:** Familiarity with computer systems and ticketing software is important for efficient processing of bookings and payments.

- **Ability to Work in a Team:** You should be able to collaborate well with coworkers and support each other in providing excellent service.

This role is suitable for individuals at the start of their careers who are eager to learn and grow in the airline industry.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Airport Ticketing Agent

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata