As an Airport Ticketing Agent in Darjeeling, you will assist passengers with ticket purchasing and travel information. This entry-level role is ideal for candidates eager to start their career in aviation and customer service.
Key Responsibilities:
1. **Ticket Sales and Reservations**: Help customers book tickets and manage reservations, ensuring they have the right information and options for their travels.
2. **Customer Assistance**: Provide excellent customer service by addressing questions and concerns about flights, baggage, and travel procedures, ensuring passengers feel supported throughout their journey.
3. **Check-In Support**: Assist passengers during the check-in process, helping them confirm their flights, print boarding passes, and check in luggage.
4. **Information Management**: Keep up to date with flight schedules, cancellations, and changes, communicating relevant information clearly to travelers.
5. **Payment Handling**: Process payments for tickets and services while ensuring accurate record-keeping and cash handling procedures.
Required Skills and Expectations:
Candidates should have strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial for accurate bookings and managing financial transactions. Basic computer skills are necessary to utilize ticketing systems. A friendly and patient demeanor is essential, as you will work in a busy environment where customer service is a priority. Candidates should be willing to learn and adapt quickly to the fast-paced airport setting.
Experience
0 - 1 Years
No. of Openings
84
Education
12th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation, Two-way Cab