As an Airport Ticketing Agent, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary responsibilities will include:
- **Ticket Sales**: Assist passengers in purchasing flight tickets, ensuring they have the correct details and options available.
- **Check-in Assistance**: Help travelers with the check-in process, ensuring they have the necessary documentation and guiding them through any electronic check-in systems.
- **Customer Service**: Address passenger inquiries and concerns, providing accurate information about flights, baggage policies, and airport procedures.
- **Flight Updates**: Inform passengers about flight schedules, delays, cancellations, and gate changes to keep them well-informed.
- **Payment Processing**: Manage cash and electronic transactions for ticket sales, ensuring all financial processes adhere to company policies.
- **Record Maintenance**: Keep accurate records of passenger information and ticket transactions for tracking purposes and reporting.
To succeed in this role, you should possess the following skills and expectations:
- **Communication Skills**: Clear verbal and written communication abilities are essential to interact effectively with passengers and colleagues.
- **Attention to Detail**: Being detail-oriented is important to ensure accuracy in ticket sales and customer information.
- **Team Player**: Collaboration with fellow agents and airport staff is necessary for a seamless operation.
- **Customer-Centric Attitude**: A keen focus on providing excellent customer service to enhance the travel experience.
- **Basic Computer Skills**: Familiarity with computer systems is required for inputting data and processing transactions.
This full-time position is based in Bhubaneswar and is suitable for candidates who have completed at least the 10th grade and have minimal to no prior experience.
Experience
0 - 1 Years
No. of Openings
80
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
Kolkata