We are looking for an Airport Ticketing Agent to join our team in Asansol. This full-time position is ideal for freshers who have completed their 10th grade and are looking to start a career in the aviation industry. The role involves working from the office and requires a friendly and customer-focused attitude.
**Key Responsibilities:**
- **Ticket Sales:** Assist customers in purchasing flight tickets by providing information about various airlines, routes, and fare options, ensuring they make informed choices.
- **Customer Service:** Address customer inquiries and complaints promptly and effectively, creating a positive travel experience for all passengers.
- **Reservation Management:** Handle booking changes and cancellations according to airline policies, ensuring that all systems are updated accurately.
- **Document Verification:** Check passenger identification and travel documents to ensure compliance with security regulations before issuing tickets.
- **Payment Processing:** Process payments for ticket purchases, providing receipts and ensuring compliance with financial procedures.
**Required Skills and Expectations:**
Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers. A good understanding of basic mathematics is important for processing payments and handling transactions. Candidates should be detail-oriented to manage reservations and ticketing accurately. A friendly and approachable demeanor is essential to creating a welcoming atmosphere for travelers. Basic computer skills, including knowledge of ticketing software, are preferred. Flexibility to work in shifts, including weekends and holidays, may be required.
Experience
Fresher
No. of Openings
55
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata