Fresher hiring for Air Ticketing Agent

As an Airport Ticketing Agent in Kolkata, you will play a crucial role in assisting passengers with their travel needs. Your main responsibilities will include:

- **Check-in Assistance**: Help passengers with the check-in process by verifying their documents and ensuring they receive their boarding passes.

- **Ticket Sales**: Sell tickets for flights and provide information about flight schedules, fares, and travel regulations.

- **Customer Support**: Address passenger queries and complaints, providing solutions to ensure a positive travel experience.

- **Baggage Handling**: Guide passengers on baggage policies and assist with the tagging and handling of luggage.

- **Coordination with Airline Staff**: Work closely with flight crews and other airport staff to maintain smooth operations and timely departures.

To succeed in this role, you should possess the following skills and expectations:

- **Communication Skills**: Strong verbal skills are essential. You must be able to explain processes clearly and effectively to customers.

- **Attention to Detail**: Accuracy is vital in processing ticket sales and checking passenger documents to avoid any travel issues.

- **Customer Service Orientation**: A friendly, helpful attitude is crucial, as you will interact with passengers frequently and need to resolve any concerns they may have.

- **Basic Computer Skills**: You should be comfortable using computer systems for ticketing and handling customer information.

- **Team Player**: Ability to work well within a team, collaborating with colleagues to ensure a smooth airport experience for travelers.

An education level of at least 12th pass is required, and prior experience in customer service or ticketing can be beneficial but is not mandatory.

• Experience

  0 - 1 Years

• No. of Openings

  22

• Education

  12th Pass

• Role

  Airport Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Other

• Work Location Type

  Work from Office

• Walk-in interview location

  Kolkata