Freshers & Experience || Full Time || Airport Representative

As an Airport Representative in Karimganj, your role is vital in providing excellent service to passengers and ensuring smooth airport operations. You will act as a point of contact for travelers, assisting them with various needs.

Key Responsibilities:

- Passenger Assistance: Greet and help travelers with inquiries regarding flights, baggage, and airport services to ensure a pleasant experience.

- Check-in Support: Aid passengers during the check-in process, ensuring they have necessary documents and guiding them through procedures.

- Problem Resolution: Address any issues that may arise for passengers, such as delays or lost luggage, working to find quick and satisfactory solutions.

- Information Dissemination: Provide up-to-date information on flight schedules, gate changes, and other airport-related notifications to keep passengers informed.

- Coordination with Airlines: Collaborate with airline staff to facilitate the needs of passengers and ensure seamless communication regarding any operational changes.

Required Skills and Expectations:

- Communication Skills: You should possess strong verbal communication skills to interact effectively with passengers and airline staff.

- Customer Service Orientation: A friendly and empathetic approach to addressing passenger needs is crucial in providing high-quality service.

- Problem-Solving Ability: Quick thinking and the ability to handle unexpected situations with a calm demeanor are important for this role.

- Attention to Detail: Being aware of the needs of passengers and the operational procedures will help maintain a smooth flow at the airport.

- Basic Computer Skills: Familiarity with basic computer operations is necessary to assist with check-in and accessing information systems.

We welcome candidates with a 12th-grade education and those with little to no experience in the field.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  12th Pass

• Role

  Airport Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office