As an Airport Representative, you will play a crucial role in enhancing the travel experience for passengers. Your primary responsibilities will include:
- **Passenger Assistance**: You will greet arriving and departing passengers, providing them with information about flight schedules, check-in procedures, and airport facilities to ensure they feel welcome and well-informed.
- **Check-in Support**: You will assist passengers with the check-in process, helping them understand the requirements for boarding and ensuring they are directed to the correct check-in counters.
- **Handling Baggage**: You will help travelers with their baggage issues, such as lost or delayed luggage, and guide them on how to report these cases effectively.
- **Emergency Support**: In the event of emergencies or delays, you will be responsible for informing passengers about updates and providing instructions to maintain order and calm.
- **Customer Service**: You will respond to inquiries, provide solutions, and ensure passenger satisfaction by addressing any concerns or issues that arise.
To succeed in this role, candidates must possess strong communication skills and a friendly demeanor. You should be able to work well under pressure and handle multiple tasks at once while maintaining a positive attitude. A willingness to learn and adapt, as well as basic computer skills, will be essential. Freshers are welcome to apply, but a strong commitment to customer service and teamwork is expected.
Experience
Fresher
No. of Openings
50
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab
Face Interview Location
dum dum airport