As an Airport Representative in Kolkata, you will play a vital role in providing excellent service to passengers and ensuring smooth operations at the airport. This is a full-time position, suitable for freshers who have completed at least the 10th grade.
**Key Responsibilities:**
- **Passenger Assistance:** Greet and assist passengers with check-in, boarding, and inquiries, ensuring a friendly and helpful experience.
- **Documentation Check:** Verify passenger documents and travel details to ensure compliance with airline regulations, reducing delays and issues.
- **Baggage Handling:** Manage passenger luggage by guiding them on baggage drop-off procedures and addressing any baggage-related concerns.
- **Information Dissemination:** Provide information about flight schedules, arrivals, and departures to keep passengers informed and calm during their travel experience.
- **Emergency Protocols:** Follow emergency procedures and assist passengers in case of emergencies, ensuring safety and security at all times.
- **Feedback Collection:** Gather feedback from passengers regarding their experience to help improve services and operations.
**Required Skills and Expectations:**
- Strong communication skills to interact effectively with passengers and team members.
- A positive attitude and a friendly demeanor to create a welcoming atmosphere.
- Attention to detail to carry out tasks accurately and efficiently.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- A good understanding of customer service principles to ensure satisfaction and loyalty.
Experience
Fresher
No. of Openings
57
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab
Face Interview Location
dum dum airport