As an Airport Representative in Patna, India, you will be responsible for assisting passengers with check-in procedures, baggage handling, and providing necessary information. You will also ensure a smooth boarding process and handle customer inquiries professionally.
Key Responsibilities:
- Assist passengers with check-in procedures: You will help passengers check-in for their flights, issue boarding passes, and handle luggage tagging.
- Provide information: You will answer passenger inquiries regarding flight schedules, gate locations, and other airport services.
- Ensure smooth boarding process: You will coordinate with airline staff to ensure a seamless boarding process for passengers.
- Handle customer inquiries: You will address passenger concerns or issues with professionalism and assist them as needed.
Required skills and Expectations:
- Minimum education requirement: 10th pass
- Strong communication skills: You must be able to effectively communicate with passengers and provide clear information.
- Excellent customer service: You should be polite, helpful, and able to handle customer inquiries professionally.
- Attention to detail: You must pay attention to details to ensure accurate check-in procedures and luggage handling.
- Ability to work in a fast-paced environment: You should be able to work efficiently in a busy airport setting.