Freshers & Experience || Full Time || Airport Representative

As an Airport Representative in Kolkata, you will play a crucial role in facilitating an excellent experience for travelers. Your main responsibilities will include the following:

- Greeting Passengers: Welcome travelers as they arrive at the airport, ensuring they feel comfortable and informed about the services available.

- Assisting with Check-In: Help passengers with the check-in process, guiding them through necessary procedures and answering any questions they might have.

- Providing Information: Offer accurate information about flight schedules, boarding gates, baggage claims, and other airport services to ensure passengers are well-informed.

- Handling Customer Queries: Address passengers' concerns or issues promptly and efficiently, seeking assistance from other staff members when required.

- Coordinating with Airlines: Liaise with airline representatives to coordinate passenger requests, such as special assistance or changes to travel plans.

To succeed in this role, you should possess the following skills and expectations:

- Excellent Communication Skills: You must communicate clearly with passengers and staff in a friendly manner, ensuring messages are understood.

- Customer Service Orientation: A strong desire to help others is essential, as you will encounter passengers with various needs throughout your shift.

- Problem-Solving Ability: Being able to think on your feet and resolve issues quickly will enhance the passenger experience.

- Team Player: Working cooperatively with colleagues is vital to ensure smooth operations at the airport.

- Attention to Detail: A keen eye for detail will help you manage passenger information and assist effectively.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Airport Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata