Freshers & Experience || Full Time || Airport Representative

As an Airport Representative in Kolkata, you will play a crucial role in facilitating an excellent experience for travelers. Your main responsibilities will include the following:

- **Greeting Passengers**: Welcome travelers as they arrive at the airport, ensuring they feel comfortable and informed about the services available.

- **Assisting with Check-In**: Help passengers with the check-in process, guiding them through necessary procedures and answering any questions they might have.

- **Providing Information**: Offer accurate information about flight schedules, boarding gates, baggage claims, and other airport services to ensure passengers are well-informed.

- **Handling Customer Queries**: Address passengers' concerns or issues promptly and efficiently, seeking assistance from other staff members when required.

- **Coordinating with Airlines**: Liaise with airline representatives to coordinate passenger requests, such as special assistance or changes to travel plans.

To succeed in this role, you should possess the following skills and expectations:

- **Excellent Communication Skills**: You must communicate clearly with passengers and staff in a friendly manner, ensuring messages are understood.

- **Customer Service Orientation**: A strong desire to help others is essential, as you will encounter passengers with various needs throughout your shift.

- **Problem-Solving Ability**: Being able to think on your feet and resolve issues quickly will enhance the passenger experience.

- **Team Player**: Working cooperatively with colleagues is vital to ensure smooth operations at the airport.

- **Attention to Detail**: A keen eye for detail will help you manage passenger information and assist effectively.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Airport Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata