Job Description

We are looking for a dedicated Airport Representative to join our team in Kolkata. This full-time position is ideal for recent graduates or individuals with up to one year of experience. As an Airport Representative, your role involves interacting with travelers and ensuring they have a smooth experience at the airport.

**Key Responsibilities:**

- **Greet Passengers:** Welcome travelers with a warm smile and assist them in understanding the airport processes.

- **Provide Information:** Offer accurate details regarding flight schedules, boarding gates, and luggage claims to help passengers navigate the airport.

- **Assist Check-in Procedures:** Help passengers with the check-in process, ensuring they have all necessary documents ready.

- **Handle Customer Inquiries:** Address any questions or concerns passengers may have, seeking solutions promptly and professionally.

- **Coordinate with Airlines:** Liaise with airline staff to resolve any issues that may arise, ensuring effective communication throughout.

**Required Skills and Expectations:**

- Strong communication skills are essential to clearly convey information to passengers.

- A customer-focused mindset is necessary to ensure a positive experience for travelers.

- Basic organizational skills to manage tasks efficiently in a fast-paced environment.

- A team-oriented attitude is important for collaborating effectively with colleagues and other airport staff.

- Must be willing to work flexible hours, including weekends and holidays, to accommodate flight schedules.

- Although no prior experience is required, a positive attitude and eagerness to learn are valued.
  • Experience

    0 - 1 Years

  • No. of Openings

    25

  • Education

    12th Pass

  • Role

    Airport Representative

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    Kolkata

About Aviindia Institute of Aviation and Hospitality Management

We are a trusted aviation and hospitality training institute dedicated to helping students build practical skills and professional confidence. Our focus is on quality training, honest guidance, and career awarenessso students and parents can make informed decisions.
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