Airport Representative (Freshers) Kolkata

We are looking for a dedicated Air Ticketing Associate in Kolkata who can support our team by handling flight reservations and customer inquiries. This entry-level position is ideal for fresh graduates or those with minimal experience, eager to start a career in the travel industry.

Key Responsibilities:

1. **Flight Reservations**: Assist customers in booking flights by searching for suitable options, explaining fares, and finalizing reservations accurately.

2. **Customer Service**: Provide excellent customer service by addressing inquiries, resolving issues, and offering information on flight schedules and travel policies.

3. **Ticketing Procedures**: Process ticketing accurately and efficiently, ensuring all necessary information is documented and compliant with company guidelines.

4. **Follow-Up**: Follow up with customers regarding their travel plans, changes in itineraries, and any specific requests they may have.

5. **Documentation**: Maintain organized records of ticket sales, customer interactions, and payments while ensuring data confidentiality.

Required Skills and Expectations:

Candidates should possess strong communication skills and a friendly demeanor. Attention to detail and accuracy in data handling are vital to achieve high customer satisfaction. Basic computer skills, especially in using ticketing software and email, are required. We expect everyone on the team to be adaptable, willing to learn, and approach challenges positively. A high school diploma is necessary, and prior experience in customer service or ticketing is a plus but not mandatory.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  12th Pass

• Role

  Airport Representative

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Kolkata