Hiring Fresher / Airport Ramp Executive / 10th Pass

Fly Careers

0 - 1 Years
65 Openings
3.0 - 8.5 Lac/Yr
Posted today
Face-to-Face interview
Bhubaneswar

Key Skills

Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM

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Job Description

We are seeking an Airport Ticketing Agent to join our team in Bhubaneswar. This entry-level position is ideal for individuals passionate about customer service and the travel industry.

As a Ticketing Agent, your primary role will be to assist passengers with ticket purchases, answer queries about flights, and ensure a smooth check-in process.

Key Responsibilities:

1. **Ticket Sales**: Accurately sell and issue tickets for domestic and international flights, ensuring compliance with airline policies.

2. **Passenger Assistance**: Provide exceptional customer service, assisting passengers with inquiries, including flight schedules, baggage policies, and travel documentation.

3. **Check-In Support**: Facilitate the check-in process by verifying passenger information and boarding passes, making sure all necessary procedures are followed.

4. **Handling Payments**: Process payments for ticket purchases and provide tickets and receipts in a timely manner while maintaining cash handling accuracy.

5. **Communication**: Stay updated on flight statuses and any changes, informing passengers about delays or cancellations in a polite and professional manner.

Required Skills and Expectations:

Candidates should possess a positive attitude, good communication skills, and the ability to work in a fast-paced environment. A willingness to learn and adapt is crucial, as you will interact with diverse passengers. Attention to detail is important for ticket accuracy, and teamwork will be essential to ensure passenger satisfaction. A basic understanding of computer systems and booking software is preferred but not mandatory for entry-level applicants.