Join our team as an Airport Passenger Service Associate in Kolkata, where you will play a crucial role in ensuring a smooth travel experience for passengers. You will assist with check-in, boarding, and other services to enhance customer satisfaction.
Key Responsibilities:
- **Check-in Assistance**: Help passengers during the check-in process, ensuring they have the correct documentation and guiding them through the necessary steps.
- **Boarding Support**: Direct passengers to their boarding gates and help ensure a timely boarding process, assisting with any special needs that may arise.
- **Customer Queries**: Address passenger questions and concerns with patience and professionalism, providing accurate information about flights, baggage, and airport services.
- **Handling Baggage**: Assist with baggage drop-off and retrieval, ensuring that all luggage is processed correctly and handled with care.
- **Coordination with Staff**: Work closely with other airport staff and departments to ensure smooth operations and effective communication.
Required Skills and Expectations:
Candidates should have completed their 12th grade and be open to entry-level positions. Strong communication skills are essential, as you will be interacting with passengers from diverse backgrounds. A friendly and approachable demeanor will help in providing excellent customer service. Additionally, being a team player and having a keen eye for detail will support the smooth functioning of airport operations. Adaptability and the ability to work in a fast-paced environment are important for success in this role.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass
Role
Airport Passenger Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 29 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days
Face Interview Location
kolkata