We are seeking an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. In this role, you will assist travelers, ensuring they have a smooth and enjoyable experience at the airport.
Key Responsibilities:
1. **Customer Service:** Greet passengers warmly and assist them with their inquiries, complaints, or travel arrangements. Your friendly approach will help create a welcoming atmosphere.
2. **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and handling baggage. This involves ensuring that all necessary procedures are followed for a hassle-free experience.
3. **Information Provider:** Provide accurate flight information, including arrivals and departures, gate changes, and delays. Keeping travelers updated will help reduce confusion and anxiety.
4. **Problem Resolution:** Address any issues or emergencies by communicating effectively with passengers and airport staff. Your ability to think quickly will help resolve situations calmly and efficiently.
5. **Adherence to Policies:** Ensure that all airport and safety protocols are followed during your interactions with passengers, contributing to a secure environment.
Required Skills and Expectations:
Candidates should have a minimum educational qualification of 12th grade. A positive attitude, excellent communication skills, and the ability to work in a fast-paced environment are essential. Prior experience is not necessary, making this a great opportunity for fresh graduates eager to start their careers in the aviation industry. Flexibility in working hours is also expected, as airport operations can vary.
Experience
0 - 1 Years
No. of Openings
100
Education
12th Pass
Role
Airport Passenger Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days
Face Interview Location
kolkata