Hiring Fresher - Airport Passenger Service Associate - Asansol

We are looking for an Airport Passenger Service Associate to provide excellent customer service and support to passengers at Asansol Airport. This full-time position is suitable for individuals with varying levels of experience, including freshers.

As an Airport Passenger Service Associate, your key responsibilities will include:

1. Assisting Passengers: You will help passengers with check-in procedures, guiding them through luggage drop-off and boarding processes, ensuring a smooth travel experience.

2. Providing Information: You will answer passenger queries about flight schedules, airport facilities, and services, ensuring they have all the necessary information.

3. Handling Issues: You will address any problems or complaints from passengers professionally and swiftly, working to find satisfactory resolutions.

4. Coordinating with Staff: You will work closely with airport staff and security teams to ensure all procedures are followed and that passengers receive prompt assistance.

5. Ensuring Safety and Cleanliness: You will help maintain a safe and clean environment in the airport terminals.

To excel in this role, you should have a friendly and approachable demeanor, strong communication skills, and the ability to work under pressure. Attention to detail and a commitment to providing excellent customer service are essential. You should be willing to learn and adapt to different situations. Basic knowledge of handling passengers and a willingness to work flexible hours, including weekends and holidays, is expected.

• Experience

  0 - 4 Years

• No. of Openings

  90

• Education

  10th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  20 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, PF, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata mintopark