The Airport Passenger Service Associate role is designed for individuals who are passionate about providing excellent customer service at the airport. This position welcomes and assists passengers, ensuring a seamless travel experience.
Key Responsibilities:
- **Passenger Assistance:** Greet passengers, assist with check-in procedures, and guide them through the airport to ensure comfort and ease.
- **Flight Information Management:** Provide up-to-date flight information, including delays and gate changes, helping passengers stay informed.
- **Problem Resolution:** Address and resolve passenger queries and issues promptly, enhancing their travel experience.
- **Safety and Compliance:** Ensure all procedures are followed in accordance with airline and airport regulations, maintaining safety at all times.
Required Skills and Expectations:
Candidates must possess strong communication skills to engage effectively with passengers and colleagues. A friendly demeanor and the ability to work in a fast-paced environment are essential. Attention to detail is important for managing passenger information accurately. Candidates should be willing to work varied shifts, as airport operations run around the clock. Basic computer skills are necessary for handling check-in systems and flight information. A positive attitude and readiness to help will make you successful in this role, as customer satisfaction is a top priority.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Airport Passenger Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata