10th Pass Freshers For Airport Passenger Service Associate

Job Description

As an Airport Passenger Service Associate, you will help ensure passengers have a positive experience at the airport. Your role involves supporting travelers from check-in to boarding, making their journey smoother and more enjoyable.

Key responsibilities include:

- **Customer Assistance:** Provide friendly and helpful support to passengers, answering queries and addressing concerns to enhance their travel experience.

- **Check-In Support:** Assist passengers during the check-in process, ensuring all necessary documents are in order and luggage is tagged correctly.

- **Boarding Coordination:** Help with the boarding process, ensuring passengers board on time and follow safety protocols.

- **Information Dissemination:** Share important flight information, including departures, delays, and gate changes to keep passengers well-informed.

- **Problem Resolution:** Address any issues that arise during the passenger journey, offering solutions or escalating to supervisors as necessary.

Required skills and expectations include:

- **Communication Skills:** You should be able to clearly speak and understand both Hindi and English to assist a diverse group of travelers.

- **Customer Service Orientation:** A friendly attitude and willingness to help passengers is essential in creating a positive airport experience.

- **Teamwork:** You will work closely with other airport staff, so being able to work as part of a team is important.

- **Attention to Detail:** Ensuring accurate processing of passenger information and luggage is crucial, requiring careful attention.

- **Adaptability:** The airport environment can be dynamic, so you should be open to changing tasks and processes as needed.
  • Experience

    0 - 1 Years

  • No. of Openings

    66

  • Education

    10th Pass

  • Role

    Airport Passenger Service Associate

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab

  • Face Interview Location

    kolkata

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