As an Airport Operations Executive, you will play a crucial role in ensuring smooth and efficient airport operations. Your responsibilities will include the following:
- **Passenger Handling**: Assist passengers during check-in and boarding processes, addressing their queries and ensuring a pleasant travel experience.
- **Flight Information Management**: Provide accurate and timely flight information to passengers, helping them stay updated on any changes regarding departures and arrivals.
- **Baggage Services**: Coordinate baggage handling, ensuring that luggage is loaded and unloaded correctly and efficiently while addressing any issues that may arise.
- **Safety Compliance**: Adhere to safety protocols and regulations, ensuring that all operations comply with airport guidelines and standards.
- **Customer Service**: Offer excellent customer service by addressing passenger concerns and complaints, working to resolve issues promptly and efficiently.
- **Coordination with Staff**: Collaborate with various airport and airline staff, ensuring smooth communication and coordination during flight operations.
The ideal candidate should possess:
- **Strong Communication Skills**: You must be able to communicate clearly and effectively with passengers, colleagues, and other airport personnel.
- **Attention to Detail**: Focusing on details is essential in managing passenger needs and ensuring compliance with safety regulations.
- **Problem-Solving Ability**: The capability to think on your feet and quickly resolve issues as they arise will be vital in this role.
- **Team Player**: You should be able to work collaboratively with team members to facilitate seamless airport operations.
- **Flexibility**: Willingness to work varied shifts, including weekends and holidays, is necessary due to the nature of airport operations.
You will thrive in a dynamic environment and contribute to the overall efficiency of airport operations.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airport Operations Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata