Airport Information Desk Associate - Full Time - Freshers

We are looking for friendly and motivated individuals to join our team as Airport Information Desk Staff in Chennai. This is a full-time position suitable for candidates with 0 to 4 years of experience and a minimum education of 12th pass.

**Key Responsibilities:**

- **Customer Assistance:** Help travelers by providing accurate information about flights, airport facilities, and directions.

- **Problem Resolution:** Address passenger concerns and complaints efficiently, ensuring a positive travel experience for all.

- **Information Update:** Keep yourself informed about flight schedules, weather conditions, and airport services to provide the latest updates.

- **Ticket Support:** Assist passengers in understanding their tickets, checking in, and any additional inquiries regarding their travel plans.

- **Lost and Found Handling:** Manage lost items by directing passengers and recording any found belongings, ensuring items are returned to their rightful owners.

- **Promoting Services:** Inform travelers about various airport amenities, lounges, and services to enhance their experience.

**Required Skills and Expectations:**

- **Strong Communication Skills:** You need to communicate clearly and effectively in English, and knowledge of local languages can be an advantage.

- **Customer-Oriented Attitude:** A positive, friendly demeanor when interacting with passengers is essential.

- **Problem Solving:** Ability to think quickly and resolve issues as they arise.

- **Attention to Detail:** Being meticulous in providing information and handling inquiries accurately is crucial.

- **Team Player:** You must work collaboratively with fellow staff members to ensure smooth operations at the airport information desk.

• Experience

  0 - 4 Years

• No. of Openings

  5

• Education

  12th Pass

• Role

  Airport Information Desk Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Chennai, India