We are looking for dedicated individuals to join our team as Airport Ground Staff. This full-time position is based in Khunti and is open to freshers who have completed their 12th grade.
Key Responsibilities:
- Customer Service: Assist passengers with check-in, boarding, and provide information about flights and airport facilities to ensure a pleasant experience.
- Baggage Handling: Manage passengers' luggage safely, including loading and unloading bags from aircraft and ensuring proper tracking to avoid loss or damage.
- Ticketing and Check-In: Help passengers with ticketing processes at kiosks or counters, ensuring all data is entered correctly and efficiently.
- Safety Procedures: Follow safety regulations and protocols while guiding passengers to their designated areas, contributing to a secure travel environment.
- Team Collaboration: Work closely with other team members and departments to ensure smooth operations and efficient communication throughout the airport.
Required Skills and Expectations:
Candidates should have excellent communication skills to interact effectively with passengers and team members. A customer-oriented mindset is crucial to address passenger needs and concerns. Attention to detail is necessary for handling tickets and baggage correctly. Candidates must be adaptable and able to work in a fast-paced environment, often managing multiple tasks simultaneously. A positive attitude and a willingness to learn are essential, making this a great opportunity for those looking to start their careers in the aviation industry.