As an Airport Ground Staff member, you will play a vital role in ensuring smooth airport operations and excellent customer service. This position is suitable for freshers who have completed at least the 10th grade.
**Key Responsibilities:**
- **Passenger Check-in:** Assist passengers with check-in procedures, ensuring they have the correct documents and boarding passes.
- **Baggage Handling:** Safely manage luggage loading and unloading, paying attention to weight limits and ensuring all bags are accounted for.
- **Customer Service:** Greet passengers warmly, address their queries, and assist with any special needs, ensuring a pleasant travel experience.
- **Boarding Assistance:** Help passengers board the aircraft efficiently and manage the boarding process according to safety protocols.
- **Safety Checks:** Conduct preliminary safety checks around the boarding area to ensure compliance with airport regulations.
**Required Skills and Expectations:**
- Strong communication skills: You should be able to communicate clearly with passengers and team members to provide accurate information and assistance.
- Teamwork: You must be able to work well with a variety of personnel and adapt to changing situations and responsibilities.
- Attention to detail: A focus on details is critical, especially for safety checks and baggage handling.
- Physical fitness: The role involves physical tasks, so being fit and able to lift luggage is essential.
- Professional demeanor: You should maintain a friendly and professional attitude, especially when dealing with passengers.
This is a full-time position based at the airport in Sivakasi, offering an opportunity for fresh talent to kickstart their career in aviation.